Every organization wants to go from good to great. Yet, despite knowing where they want to go, many companies can't find their way there. They struggle to find the one thing that matters in today's competitive marketplace. Price? . . . Quality? . . . Innovative product features? While all of these certainly influence a customer's buying decision, none of them is the most influential factor. What i...
Hardcover: 192 pages
Publisher: Platinum Press; 1st edition (November 29, 2006)
Product Dimensions: 6.2 x 1 x 9.2 inches
Amazon Rank: 1830047
Format: PDF ePub djvu ebook
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